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Meet the Team Specialists



Director of Operations

Emily is a Vermont native and lives in Jericho VT with her husband, two sons and dog.  When not working you will find her and the family in the mountains hiking, biking and skiing! 



Account Manager

Katie is a native Vermonter and moved to Southern New Hampshire in 2018. She currently lives in Concord, NH with her husband and 2 year old son. In her free time, she enjoys “glamping” with her family in their camper, exercising in her home gym whenever she can find the time, and trying to keep up with her 2 year old who constantly keeps her on her toes!



Claims Supervisor

Jessica enjoys spending time with her husband, two children, and two crazy pit bulls! In her spare time, Jessica enjoys hiking, re-purposing furniture, baking, visiting the ocean, and spending time with family and friends.



Member Advocate

Terry has 2 daughters, a Grandson and another one coming soon.  She also has a 23lb cat named Smudge. (yes… 23 lbs).

In her free time, you can find her playing in her flower gardens, baking goodies or reading in a quiet little nook of her home in Eden, where she lives with her husband.



Member Advocate

Sharon enjoys hiking, traveling to national parks, taking her Harley for rides, swimming  & playing with her two pups. She also enjoys making quilts. 



Account Manager

Melo was born in New York City but has lived in Vermont for over 35 years and currently resides in Burlington.  Her favorite exercise is walking or biking along the Lake Champlain waterfront.  Her hobbies include DJing and knitting.  She has over 9 years experience helping clients and their employees to maximize their benefits.

Marcy Headshot.png


EDI Analyst

Born and raised in Michigan, Marcy resides in Metro Detroit with her husband, son, and four cats. In her spare time, she can be found enjoying being a new mom,

exploring local attractions and restaurants, or getting lost in a documentary.

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